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Sea Ray + Dealer = Investment Security

Thursday, February 5th, 2009

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(From Sea Ray Head Office)

Customers are more focused than at any time in history on ensuring that the investment they make with a new boat is solid; that they’re not throwing their hard-earned dollars into a relationship they can’t trust. A new boat is an investment — an investment in their family, their leisure, their peace-of-mind.Today, more than ever before, customers are not just buying a boat; they’re buying a boat company! And only Sea Ray can provide the security and owner confidence that they expect and deserve:

    Sea Ray is celebrating its 50th year in business in 2009.

    Sea Ray is the number one worldwide choice for sterndrive and inboard pleasure boats. More owners choose Sea Ray than any other single brand.

    The average Sea Ray dealer’s tenure is 23 years in business (QMC has been here for 13 years). We’ll be there when you need us.

    Our dealer sales and service teams are the most tenured in the business. They stay with Sea Ray because of the quality of the product and their personal commitment to Sea Ray owner satisfaction.

    Sea Ray has invested more than $70 million in the last three years in product design, quality and manufacturing improvements. We’re not operating out of a warehouse, and our employees are dedicated to long-term customer satisfaction.

   Sea Ray’s product development facility is the largest and most sophisticated in the world. In the last two years we have introduced more new models than most manufacturers have in their entire model line-up.

  Sea Ray and our dealers live the boating lifestyle. Instead of selling a piece of fiberglass and throwing the customer the keys, we engage each owner and help them get maximum enjoyment out of their investment — getaways, rendezvous, dock parties, off-season events — all designed to ensure that the owners’ experience lives up to their boating dream.

    Sea Ray’s customer retention is the highest in the industry, and among the highest of any company in any industry. The combination of customer-driven innovation, world-class customer service and a commitment to owner enjoyment keep more Sea Ray owners “in the family” year end and year out.

    We don’t sell hunting equipment, ATV’s, decoys or “Sam the Talking Fish”. And we don’t treat our owners like an inconvenience when they have a service need. We sell the best boats in the world, and we live by and for the Sea Ray owner.

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